MLA Benchmarking Network (MLA Members only)
* 2004 Interactive Report Site
Thanks to the 384 members who participated in 2004, resulting in 325 usable responses.Participants may access this area free of charge. If you did not participate, you may obtain access to this useful database for a modest fee.
* Composite Hospital Library 2004
View the “composite hospital library” data, based on 281 database participants. This data is open to all MLA members. Data in each of seven areas (administrative financial; administrative staffing and other, public services, special services I and II, technical services, and Web access ) are presented in tables by eight hospital parameter ranges.
* Worksheet for 2004 Data Collection
Review all the questions on the 2004 benchmarking worksheet.
* **Data Definitions**
Live version of the data definitions; these were updated for 2004 data collection.
Rosalind Dudden, thanks to an NLM publications grant, has written a book on evaluation methods, including benchmarking, which was published in September, 2007, by Neal-Schuman. It stresses including evaluation in your overall management plan and includes step-by-step workbooks for the methods mentioned in the title.
* Dudden, Rosalind Farnam. Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards: A How-To-Do-It Manual (A Medical Library Association Guide). New York: Neal-Schuman, Sept 2007. 1-55570-604-5. Book and CD-ROM. 464pp. $85.00.
See book review in the Journal of the Medical Library Association (2008 Jul;96(3):272-3) on PubMed Central.